Use our advanced search and filtering options to discover projects that suit your expertise. You’ll also receive tailored recommendations based on your profile and past work. Regularly updating your profile helps you get matched with more relevant opportunities.
How do I get paid for my work?
Payments are processed securely and released once the client approves your work. You’ll need to set up your preferred payment method during registration to receive funds. Our system ensures that your earnings are transferred safely and on time.
What happens if a client requests revisions?
Revisions are a normal part of ensuring client satisfaction. You can agree on a fair number of revisions upfront to manage expectations. Open communication with the client can help resolve issues quickly and maintain a positive working relationship.
Can I take multiple projects at the same time?
Yes, you are free to take on as many projects as you can handle. It’s important to manage your workload and communicate realistic deadlines with clients to avoid delays. THFreelancer lets you set your availability to help manage incoming project offers efficiently.
What happens if a client doesn’t pay?
Payments are secured upfront in escrow, so you’ll always get paid for approved work. If there’s a dispute, our mediation team steps in to ensure a fair resolution for both parties. This system provides peace of mind and ensures freelancers are protected.
Can I set my own rates?
Yes, you have complete control over your rates and project pricing. Clearly display your rates on your profile and discuss any additional costs with clients upfront. Competitive and transparent pricing can help you attract more clients.
General Questions
Is the platform free to use?
Yes, signing up and creating a profile is completely free. However, we charge a small service fee for each completed project to maintain the platform and ensure smooth operations. This fee helps us provide secure payments and support services for both freelancers and clients.
How do I create an account?
Creating an account is simple! Click on the “Join” button, fill in your details, and complete the profile setup. Once your account is verified, you can immediately start browsing projects and connecting with clients.
Can I work with clients directly outside the platform?
While you can negotiate long-term agreements with clients, we recommend completing projects through THFreelancer for security and support. Working outside the platform forfeits features like dispute resolution and payment protection. By staying on the platform, you’ll ensure a safe and professional experience for both parties.
How do I ensure my profile stands out?
To make your profile shine, include a clear description of your skills, upload a professional photo, and showcase your best work in a portfolio. Keeping your profile updated regularly will attract more opportunities.
How do I get support if I have an issue?
Our dedicated support team is available 24/7 to help resolve any issues. Whether you have questions about a project, payment, or technical difficulties, simply reach out through our help center. We’re committed to ensuring a smooth experience for all users
Is my personal information secure?
Absolutely! Your data is encrypted, and we use secure servers to protect your personal information. Payments are processed securely, ensuring your financial details remain confidential. We also comply with data protection regulations to safeguard your privacy.
Client Questions
How do I find the right freelancer for my project?
Browse profiles and use filters to narrow down freelancers by skills, experience, and reviews. You can also post your project and receive pitches from interested freelancers. Carefully review portfolios and ratings to make the best choice for your needs.
How do I communicate with freelancers?
Use our built-in messaging system for secure and direct communication. You can discuss project details, timelines, and requirements without needing to switch to external platforms. This ensures all communication is tracked and transparent.
What happens if the freelancer doesn’t meet my expectations?
If the delivered work doesn’t meet your agreed standards, you can request revisions or raise a dispute through our resolution center. We’re here to ensure fair outcomes and protect both clients and freelancers.
Can I hire a freelancer for ongoing work?
Yes, many freelancers on THFreelancer are open to long-term collaborations. Discuss your needs with the freelancer and agree on terms for ongoing work. Building a strong professional relationship can ensure consistent results over time.
Is my payment secure?
Absolutely! Payments are held securely in escrow until the freelancer completes the project and you approve the work. This ensures that your funds are protected throughout the process.
Can I cancel a project after hiring a freelancer?
Yes, but it’s important to communicate with the freelancer first to discuss concerns or changes. If necessary, you can cancel the project and request a refund through our platform, subject to our cancellation policies.
This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
Strictly Necessary Cookies
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.